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UCI Real-Time Ops Web (Redesign)

A web that has been use by all the managers in the UCI Student Center & Event Services to automate and show the Student Center shift report data.

Team

Solo Work

Project Type

Work Project

Tools

Sketch
Trello
Sketch Cloud
Slack

Methods

User & Stakeholder Interviews
Sketching
Wireframes
Prototyping

Understand Current Problem

Information Overload

Information Overload

Lots of Unused Space

Lots of Unused Space

Zero Flexibility (No filter, No user control, No search option)

Zero Flexibility

Research

UserInterview

User Interview

Conducted over 10 interviews with student employees and operation managers. My questions mainly focused on what data are the most important for them, how often they view this data, and any feedback on the current UI design.

Solution

Nielsen's ten heuristic evaluation

After conducting all the interviews, I decided to use nielsen's ten heuristic evaluation to help me identify the usability problems and make improvement on the redesign.

UserInterview

Design

Wireframes

I created the wireframes for couple of the main pages to which allows me to present my ideas to the managers.

wireframe

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User Flow Chart

I created the user flow chart to indicate a visualization of the website

flowchart

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Prototype

Prototype was created after I got approval of the wireframes from operation managers. After I finished the prototype, I routed the prototype to all the managers and other full- time staff for second round of approval.